Privacy Policy

1. Who We Are

Surg Solutions Ltd (“Surg Solutions”, “we”, “our”) operates surgsolutions.online. We provide digital growth services including website design, SEO, paid advertising, and growth automation. Contact us at [email protected].

2. Information We Collect

We collect information you provide directly when you:

• Fill in an audit request or contact form (name, email, phone, company name, website URL)
• Book a call through our Calendly link
• Message us via WhatsApp

We also collect anonymised usage data through standard web analytics.

3. How We Use Your Information

• To respond to enquiries and deliver the service you requested
• To send you the audit, guide, or proposal you signed up for
• To improve our website and services
• To comply with legal obligations

We do not sell your personal data to third parties.

4. Cookies & Tracking

Our site uses the Meta Pixel and Google Analytics to measure advertising effectiveness and understand how users navigate. You can opt out via your browser settings or the Your Online Choices platform.

5. Data Retention

We retain your data for as long as is necessary to provide our services and comply with our legal obligations, or until you ask us to delete it.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time

To exercise any of these rights, email us at [email protected].

7. Third-Party Services

• Calendly — for booking calls
• Meta (Facebook) Pixel — for advertising analytics
• Google Analytics — for site analytics
• EmailJS — for form delivery
• WhatsApp — for direct communication

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.